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Major Computing Services Outage Scheduled
Saturday, March 6, 2004



posted on February 5, 2004

In an effort to better provide and support distributed computing services at Penn State, Academic Services and Emerging Technologies (ASET), a unit of Information Technology Services, will perform a major upgrade to one of the large central services computers (otherwise known as " the SP") providing those services between 5:00 a.m. and 11:00 a.m. on Saturday, March 6, 2004.

How it Affects You

Several major services requiring authentication with a Penn State Access Account userid and password will be unavailable during this time frame. Services include the following:

E-mail services

  • smtp.psu.edu
  • authsmtp.psu.edu
  • psu.edu
  • WebMail
  • Listserv

Web Services

  • Personal Web server, www.personal.psu.edu
  • Course Online Account (COLA), www.courses.psu.edu
  • Departmental Web space, www.psu.edu/dept/
  • Penn State Access Account Storage Space (PASS)
  • Any Web services requiring authentication
  • Virtual Hosts
  • Proxy Server, proxy.aset.psu.edu
  • ITS Secure server, www.work.psu.edu, including the auto-reply "vacation" service

Other Services

  • Domain Name Service (DNS) handled by the SP
  • news.psu.edu
  • Video Charger
  • SFTP - file transfer
  • SSH
  • Dialup modem access
  • CorporateTime
  • VPN
  • UNIX cluster login
  • Firewall configuration page (for faculty/staff only)
  • eLion authentication
  • AuthPals
  • LIAS
  • ITS/TLT/CLC Student Computer Labs login
  • Note: This does not affect the Windows XP machines in the lab as they do Windows auth. only
  • ANGEL authentication
  • Napster registration

Getting Help

Questions, problem reports or requests for assistance not related to this outage may be directed to the ITS Help Desk at helpdesk@psu.edu.




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For assistance please write to helpdesk@psu.edu or see our Help Sources.

Last revised: Monday, May 2, 2005.