Access Account-based Services Outage Scheduled
March 7 through March 9, 2004

Academic Services and Emerging Technologies (ASET), a unit of Information Technology Services (ITS), will perform a major upgrade to its central accounts system for user services on March 7 through March 9, 2004. During the three-day outage, several Access Account-based user services will be not be available.

Services unavailable during this time frame include:

• Penn State Access Account Signature Stations
• Application for Penn State Access Account services, including:
  • PASS
  • Personal Web space
  • Departmental Web space
  • Course Online Account (COLA)
  • Student Online Development Account (SODA)
  • UNIX account
  • IMAP
• Changes to printing limits and charges
• Password resets
• Updates to e-mail forwarding information and other personal information via the ITS Secure Server, https://www.work.psu.edu/. While directory information may be changed during the outage timeframe via https://www.work.psu.edu/, updates will not be effective until the upgrade is complete.

Getting Help

Questions or requests for assistance may be directed to the ITS Help Desk at helpdesk@psu.edu.