E-mail Enhancements
Description
E-mail is the most used and misused service provided by ITS. The average Penn State Access Account user receives viruses, spam, and unnecessary attachments on a daily basis. Through education, better e-mail clients, and open source software, ET will endeavor to aid Penn State faculty, staff, and students to use their e-mail more efficiently.
E-mail enhancements are a set of e-mail header tags which modify the behavior of incoming e-mail messages and provide a series of hints or queues indicating what an e-mail client needs to do with that message (e.g., forward it to another program, automatically file it in a certain mailbox, or automatically reply to it).
Publications
N/A
Resources
N/A
Primary ET Contact
Phil Devan: pmd@psu.edu
Collaborators
Applied Information Technologies (AIT) in ASET, and Telecommunications and Network Services (TNS), also a unit of ITS.
Expected Deliverable(s)
A series of "use cases" for the creation of e-mail enhancements and suggestions for how e-mail clients will treat those enhancements.
Level of ET Involvement
Initially, this will involve ET staff members exclusively.
Initiative Start Date
January 2005